
Founded by P.G.A. Professional John Andrew in 1991 Direct
Golf UK has enjoyed massive growth in its 17 successful
years of trading. Starting with one small shop in Huddersfield,
a philosophy of cutting manufacturers recommended retail prices
by up to 70% proved to be very popular with the golfing public
and Direct Golf UK quickly gained the reputation for the best prices
in the UK. Backed up with fast
delivery and world class customer service, Direct Golf UK quickly
grew into one of the largest specialist golf retailers in the UK
and Europe.
Direct Golf
UK's massive buying power enables us to pass on any discounts we
receive from our suppliers to our customers. Our philosophy is
to pay all our bills on time to ensure we receive all available
discounts, enabling us to buy the right price, and ultimately sell
at the right price. We think about our customers first and ignore
the prices set and recommended by manufacturers. Paying recommended
retail price for any product nowadays is a thing of the past and
we believe "PRICE IS KING" and in a recent survey the most important
factor in a customers buying decision was price, followed up by
availability.
Our 75,000
square foot distribution centre allows us to carry huge stocks
of all products we advertise which enables us to have latest availability
and get your goods to you quickly ready for your next game. Next
day delivery is available, with us normally despatching goods on
the same day of the order. Our distribution centre is manned 24
hours to ensure our motto of "Total customer satisfaction. A study
in December showed that 98.9% of goods ordered were shipped from
stock.
Direct Golf
UK is commited to provide "total customer satisfaction" and employs
highly trained staff to ensure that our customers are 100% satisfied
with their purchases. We go to great lengths to ensure our employees
are trained to a very high standard and we achieve this by weekly
employee sales and customer care training. Owner John Andrew is
still very involved in this training and feels customer care has
played a big part in the success of Direct Golf UK.
We have a 2
year extended warranty on most products, and full manufacturers'
warranties also apply on all products supplied. By offering a full money
back guarantee, any items which are received that do not give
complete satisfaction can be returned in unused condition for a
full refund or can be collected and an alternative product delivered. "We
strive to offer the best deals, and take customer service to a
different level." We offer consistently low prices on leading brands,
often at less than half the recommended retail price.