The history & success of Direct Golf UK, now in its 18th year!

Why Buy Direct?
Founded by P.G.A. Professional John Andrew in 1991 Direct
Golf UK has enjoyed massive growth in its 17 successful
years of trading. Starting with one small shop in Huddersfield,
a philosophy of cutting manufacturers recommended retail prices
by up to 70% proved to be very popular with the golfing public
and Direct Golf UK quickly gained the reputation for the best prices
in the UK. Backed up with fast
delivery and world class customer service, Direct Golf UK quickly
grew into one of the largest specialist golf retailers in the UK
and Europe.
Direct Golf UK now employs over 190 people and is still run by its founder John Andrew P.G.A. Professional. The management team is also made up of P.G.A. professionals and people who are fanatical and care about golf.
Direct Golf UK 's success is down to good old hard work and the total commitment and dedication to providing "total customer satisfaction" which is its motto to this day.
About us
Home shopping - buying
golf equipment from your home, is rapidly becoming more popular. With
the introduction of the Internet and quality mail order brochures, buying
direct has become the easy, fast and effective way to shop. Direct Golf
UK is one of the largest Mail Order suppliers of Golf equipment to the
home shopper in the UK & Europe. We have been retailing golf equipment
for over 17 years and are expanding rapidly with amazing
discounts and savings on all the latest equipment.
Best prices in the UK
Direct Golf
UK's massive buying power enables us to pass on any discounts we
receive from our suppliers to our customers. Our philosophy is
to pay all our bills on time to ensure we receive all available
discounts, enabling us to buy the right price, and ultimately sell
at the right price. We think about our customers first and ignore
the prices set and recommended by manufacturers. Paying recommended
retail price for any product nowadays is a thing of the past and
we believe "PRICE IS KING" and in a recent survey the most important
factor in a customers buying decision was price, followed up by
availability.
Huge Stocks
Our 75,000
square foot distribution centre allows us to carry huge stocks
of all products we advertise which enables us to have latest availability
and get your goods to you quickly ready for your next game. Next
day delivery is available, with us normally despatching goods on
the same day of the order. Our distribution centre is manned 24
hours to ensure our motto of "Total customer satisfaction. A study
in December showed that 98.9% of goods ordered were shipped from
stock.
World class customer service
Direct Golf
UK is commited to provide "total customer satisfaction" and employs
highly trained staff to ensure that our customers are 100% satisfied
with their purchases. We go to great lengths to ensure our employees
are trained to a very high standard and we achieve this by weekly
employee sales and customer care training. Owner John Andrew is
still very involved in this training and feels customer care has
played a big part in the success of Direct Golf UK.
100% Satisfaction guarantee
We have a 2
year extended warranty on most products, and full manufacturers'
warranties also apply on all products supplied. By offering a full money
back guarantee, any items which are received that do not give
complete satisfaction can be returned in unused condition for a
full refund or can be collected and an alternative product delivered. "We
strive to offer the best deals, and take customer service to a
different level." We offer consistently low prices on leading brands,
often at less than half the recommended retail price.
UK golfers vote with their pockets!
UK golfers have voted
with their hard earned money and Direct Golf UK has increased its turnover
by 35% in 2005, which clearly shows the confidence our customers have
in our business. We would like to thank our customers for this faith.
We have over 300,000 customers still on our books who have enjoyed our
service.
Many Ways To Buy
Direct Golf UK is a multi channel business offering several ways to buy golf equipment.
Our Stores:
Direct Golf UK has 13 great stores packed
with all the latest golf equipment for your convienence. Our employees
pride themselves on providing the best customers service and professional
advice. All stores have a P.G.A. Professional to help you with
your requirements, and full trial facilities for you to try before
you buy.
Online:
Our website has established itself as one of the easiest to use, with one of the largest selection of golf equipment anywhere in the world. With our new improved site, we have taken on board feedback from many of our customers and made it even quicker to find the product you want.
Telesales:
Phone 08000 139 139 to place your order. We have over 30
lines manned 7 days 9am-7pm waiting to take your call, again we
pride ourselves on providing great customer service. The call centre
is staffed by professional golf advisors who are very highly trained
and knowledgable about golf. Several of our call centre pro golf
advisors are P.G.A. qualifield golf professionals who can give
you expert advice.
Fax:
You can fax your order to us on 01484 344 035
Our Stores:
Online:
Our website has established itself as one of the easiest to use, with one of the largest selection of golf equipment anywhere in the world. With our new improved site, we have taken on board feedback from many of our customers and made it even quicker to find the product you want.
Telesales:
Fax:
You can fax your order to us on 01484 344 035

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