Delivery Options
Direct Golf UK offer a number of delivery options, please click on one of the following to
view more information.
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For any enquiries regarding late delivery, missing items, damaged products or faulty goods please
contact our dedicated
Customer Service Support Team.
Members can track their orders online by logging into their account and clicking the
Your Orders link in the top right panel.
If you would like your goods to be delivered to a safe place at home (porch/garage etc), please
state this at the time of placing your order. If ordering on the phone please give the delivery
instruction to your salesman, if ordering on the website please enter the details in the “Comments”
box at the end of your order - we will do our best to fulfil your request. Please note that our couriers
must receive this instruction from Direct Golf UK and not from the receiver and that goods are left
without a signature at your own risk.
If you have ordered from Direct Golf UK before, either through the website or our telesales department,
you may specify an alternative delivery address. To request this either enter the alternate address in the
comments box in the cart area of the website or call our experts on Freephone 08000 139 139.
Our couriers will try to deliver to your next door neighbours to obtain a signature and will put a card
through your door to let you know where your parcel is. If there is no-one available to sign, they will
leave a card stating that they have attempted delivery and will try again on the next working day
(not Sat/Sun). If you call the number on the card, the couriers will arrange re-delivery on another day
convenient to you; you can also arrange to collect your parcel from the depot if you prefer.
After the 1st delivery attempt the parcel will only be held for 5 working days; any parcels not delivered
or collected within 5 days of the 1st attempted delivery will automatically be returned to Direct Golf UK.
Please do not delay making contact with ourselves or the couriers to arrange re-delivery or collection of
your parcel. A charge of £5 will have to be applied to any order re-delivered after the 3rd
attempt by Home Delivery Network.
If you have any delivery problems please contact our Customer Service Support Team on 08000 139 139 from 9am to 6pm Monday to Saturday and we will be able to sort this out for you.
For security reasons our couriers will normally require a signature for the parcel. Occasionally, if the
courier feels it is safe to do so, they may leave the parcel without a signature.
Due to a system upgrade we are unable to offer our next day services.
We may also experience slight delays in shipping orders which have been reflected in the estimated transit times below.
If you would like further information please contact our
customer service team.
Tariff
Transit Time
Price
Orders over £10, UK Mainland
(Excl. Shipping, Online Only)
(excluding Highlands & Isles)
7 Working Days
Mon-Fri
FREE
Orders under £10, UK Mainland
(excluding Highlands & Isles)
7 Working Days
Mon-Fri
£2.99
Currently Unavailable
Next Working Day, UK Mainland
(If ordered before 12pm)
(excluding Highlands & Isles)
1 Working Day
Mon-Fri
£4.99
Currently Unavailable
Next Working Day Before 10am, UK Mainland
(If ordered before 12pm)
(excluding Highlands & Isles)
1 Working Day
Mon-Fri
£12.99
Scottish Highlands & Islands
Postcodes: FK17-99, G83, HS1-9, IV1-28, IV33-56, IV63,
KA27-28, KW1-17, PA20-49, PA60-78, PH18-26, PH30-44, PH49-50, ZE1-3.
7 - 10 Working Days
Mon-Fri
£5.99 FREE if order over £100
Isle Of Man
7 - 10 Working Days
Mon-Fri
£7.99 FREE if order over £100
Channel Islands
7 - 10 Working Days
Mon-Fri
£9.99 FREE if order over £150
Northern Ireland
7 - 10 Working Days
Mon-Fri
£6.99 FREE if order over £100
Re-Direction of an order
must have been carded first
- -
£9
Re-Directions
If no-one is available to accept your parcel at the stated delivery address, the parcel may be
re-directed to a different residential address. This is only possible after the first delivery
attempt when a card has been received. A charge of £9 will be added to any order that
is re-directed.
Tariff
Transit Time
Price Euro Est.*
Austria
FREE shipping on orders over £99
7-10 Working Days
Belgium
FREE shipping on orders over £99
7-10 Working Days
Bulgaria
FREE shipping on orders over £300
8-12 Working Days
Czech Republic
FREE shipping on orders over £99
7-10 Working Days
Denmark
FREE shipping on orders over £99
7-10 Working Days
Estonia
FREE shipping on orders over £99
8-12 Working Days
Finland
FREE shipping on orders over £99
8-12 Working Days
France
FREE shipping on orders over £99
7-10 Working Days
Germany
FREE shipping on orders over £99
7-10 Working Days
Greece
FREE shipping on orders over £99
10-15 Working Days
Hungary
FREE shipping on orders over £99
8-12 Working Days
Italy
FREE shipping on orders over £99
7-10 Working Days
Latvia
FREE shipping on orders over £99
8-12 Working Days
Luxembourg
FREE shipping on orders over £99
7-10 Working Days
Netherlands
FREE shipping on orders over £99
7-10 Working Days
Norway
£16 Customs Charge
FREE shipping on orders over £300
8-12 Working Days
Poland
FREE shipping on orders over £99
8-12 Working Days
Portugal
FREE shipping on orders over £99
8-12 Working Days
Republic of Ireland
FREE shipping on orders over £99
7-10 Working Days
Romania
FREE shipping on orders over £99
8-12 Working Days
Slovakia
FREE shipping on orders over £99
7-10 Working Days
Slovenia
FREE shipping on orders over £99
8-12 Working Days
Spain
Includes Balearics (add 24hrs to shipping time)
FREE shipping on orders over £99
7-10 Working Days
Sweden
FREE shipping on orders over £99
8-12 Working Days
Switzerland
£16 Customs Charge
FREE shipping on orders over £300
7-10 Working Days
*
Euro estimation based on R.O.E. of 1.2105
We may be obliged to apply
local VAT rates for orders shipped to other European countries. To find out if this will apply
to your order please
click here.
Faroe Islands
100 - 999
Denmark
Greenland
3900 - 3999
Denmark
Aaland
22100 - 22990
Finland
Guadaloupe
97000 - 97999
France
Martinique La Réunion
98600 - 98999
France
Guyane Française Territoires d'Outre-Mer
France
San Marino
47031 - 47031
Italy
Sardinia
07010 - 07100
08010 - 08100
Italy
Cagliari
09010 - 09170
Italy
Maderia
9000 - 9499
Portugal
Azores
9500 - 9999
Portugal
Melilla & Ceuta
51000 - 52999
Spain
Canary Islands
35000 - 35999
38000 - 38999
Spain
Buesingen - Enclave of Switzerland
78263 - 78266
Germany
* Any orders being delivered outside the UK that are larger than average
consignment we reserve the right to make an additional charge to cover the
increased delivery cost. One of Direct Golf UK's sales team will contact you
to arrange any extra costs before any payment is taken. Europen delivery
rates excludes wholesale and trade orders, which require specialised shipping arrangements.